Customer experience, often abbreviated as CX, is the total perception a customer has of a brand based on all their interactions across various channels and touchpoints — from their first website visit or social media scroll to customer service calls and product usage. It’s a …
If your ability to make a living and pay the mortgage, utilities, and other things is jeopardized, that can put a ton of stress on your shoulders. That’s where workers’ compensation — a type of insurance — comes into play. It’s designed for workers injured on …
Managing a team remotely can be a challenge, but with the right tools and methods, it becomes an opportunity to enhance productivity. RDP (remote desktop protocol) technology plays a pivotal role in this, offering secure access to your team’s desktops. By leveraging RDP, you can …
Working from home sounds great — no traffic, comfy clothes, and your own coffee. But behind that chill setup, there’s a lot of tech making it possible. It’s not just about handing out laptops and using Zoom. Businesses that want remote teams to actually work …
When it comes to operating a successful business, you need the right tools of the trade. The solutions your business requires will depend on the industry, the number of workers on the books, specific pain points that need remedies, and other things. If you have …
In today’s global marketplace, the ability to transport goods across vast distances in optimal conditions is vital. This is particularly true for perishable products that require controlled temperatures to maintain quality and safety from origin to destination. Implementing cost-effective strategies for cooling freight networks not …
Employers are legally required to supply their workers with everything needed to do their jobs. This extends to remote employees, and that’s where things get a little complicated. It’s easy to get all the right tools when everyone works in an office. It’s not so …
Managing waste may not seem like the most glamorous part of running a business, but it’s absolutely vital. Think about it: how can you keep operations running smoothly if waste piles up, causing clutter, hygiene issues, or even regulatory trouble? Effective commercial waste management is …
The workers’ compensation insurance program was created to reduce the strain on the court system by giving injured employees faster and easier access to compensation. However, the process of filing a claim and getting benefits can be frustrating and complicated. From delays to denials, roadblocks …
No matter how discerning you are in the hiring process, you can’t always rely on your employees to know the most important priorities when it comes to safety or have the knowledge necessary to achieve your safety goals. Instead, it’s incumbent on you, the employer, …