10 Mobile Device Management Mistakes to Avoid at All Costs

As a business owner, you know that having a strong mobile presence is essential in today’s world. But with so many different devices and platforms to manage, it can be easy to make some common mistakes.

That’s because mobile device management (MDM) is more than just a set of tools; it’s a complex process that requires careful planning and execution. Unfortunately, while some businesses make the mistake of treating MDM as an afterthought, others are guilty of not taking advantage of all the features and capabilities that MDM has to offer.

In this regard, if you have a particularly challenging mobile device network, you should invest in MDM solutions to ensure usability and security.

Ignoring users’ needs

The first mistake that businesses make is ignoring the needs of their users. When it comes to MDM, user experience should be your top priority.

Your users are the ones who will be interacting with your devices daily, so it’s essential to take their needs into account when designing and deploying your MDM solution. Once you know their needs, you can tailor your MDM solution to meet them.

Failing to plan for growth

The second mistake is failing to plan for growth. As your business grows, so will the number of mobile devices you’ll need to manage. This growth can be daunting, but it doesn’t have to be if you plan.

You’ll quickly be overwhelmed if you don’t plan for this growth. To avoid this, you must clearly understand your business’s growth trajectory and ensure your MDM solution can accommodate it.

Not having a company-wide device policy

Another common mistake is not having a company-wide device policy. This policy should spell out who is responsible for managing and using the devices and what is and isn’t allowed.

Without a policy, you’ll likely find that your devices are being used for personal use, leading to decreased productivity and security risks.

Additionally, a device policy will help you set expectations for your users and ensure everyone is on the same page.

Trying to do too much yourself

When it comes to MDM, many businesses make the mistake of trying to do too much themselves. While understanding your MDM solution well is essential, you shouldn’t try to manage everything yourself.

There are many moving parts to an MDM solution, so delegating tasks to those qualified to handle them is crucial. Trying to do too much yourself will likely lead to mistakes and frustration.

Not keeping up with mobile updates

Another mistake that businesses make is not keeping up with mobile updates. As new devices and operating systems are released, you must ensure your MDM solution is compatible. Failing to do this can lead to security risks and decreased productivity. To avoid this, you need to have a process to keep your MDM solution up to date.

Relying on a single MDM solution

Relying on a single MDM solution is a mistake that many businesses make. While having a good MDM solution in place is essential, you shouldn’t rely on it exclusively.

It would be best if you also had other security measures, such as a mobile device security policy and encryption. These additional measures will help protect your devices and data if your MDM solution fails. In addition, employees will feel more comfortable using their devices if they know other security measures are in place.

Failing to test before deployment

Another common mistake is failing to test your MDM solution before deployment. This is a critical step in the process, as it will help ensure that your solution is compatible with your devices and operating systems.

It will also help you identify any potential issues that could occur during deployment. However, to avoid this mistake, you must have a comprehensive testing plan before deploying your MDM solution. One of the easiest ways to do this is to use a mobile device simulator to test your solution.

Using a set-it-and-forget-it approach

Many businesses make the mistake of using a set-it-and-forget-it approach to MDM. While having a good MDM solution in place is essential, you can’t just set it and forget it because things change.

As new devices and operating systems are released, you must ensure your MDM solution is still compatible. Additionally, as your business grows, you’ll need to reevaluate your MDM solution to ensure it can accommodate your growth. In contrast to this approach, companies should take a proactive approach to MDM and regularly review their solutions every six months.

Not considering employee behavior

When it comes to MDM, businesses need to consider employee behavior. This includes understanding how employees use their devices and what they use them for. It also consists of the following points:

  • Making sure employees understand the importance of security
  • Educating employees on how to use their devices safely
  • Creating a culture of transparency and trust

If businesses don’t consider employee behavior, they’re more likely to make mistakes that could lead to decreased productivity and security risks.

Additionally, businesses must consider how employees will react to managing their devices. For example, some employees may feel like their privacy is being invaded if they are not allowed to use their devices for personal use. Others might feel like they can’t be productive if they are constantly being monitored.

Not having the right objectives

Finally, when it comes to MDM, businesses must have the right objectives. This means clearly understanding what you want to achieve with your MDM solution.

Some common objectives include the following:

  • Improving security
  • Increasing productivity
  • Reducing costs

If you don’t have clear objectives, you’re more likely to make mistakes that could negatively impact your business.

Wrap up

In conclusion, there are several mobile device management mistakes that businesses need to avoid. These mistakes can lead to decreased productivity, security risks, and frustrated employees.

To avoid these mistakes, companies need to understand mobile device management and take a proactive approach to their solutions. Doing so will help businesses effectively manage their mobile devices and keep their data safe.