What is acrotray.exe? Is it Safe or a Virus? (A Complete Removal Guide)

Recently, a lot of users reported issues regarding acrotray.exe. Many claim that  acrotray.exe is harming their system’s performance. And it is the culprit that is causing most issues in their computer.

Many claim Acrotray.exe is a legitimate file where a virus called Acrotray.exe invades our computer and creates severe problems.

A lot could be said about this, but without solid facts and verification, we cannot surely say that this is a virus or horse trojan. However, if you too are facing this problem then we have figured out a solution in this guide.

We did all the background work, you just need to go through the article carefully. And we are hopeful that by the end of the article you will know the solution to this problem. 

Let’s get started with the guide:

What is Acrotray.exe?

Image source: www.file.net

Acrotray.exe is just an executable file that is associated with  Adobe Acrobat 9 Standard software.

This program is developed by Adobe Systems Incorporated and this is a legitimate process that can be found running in Windows Task Manager.

This does not use a lot of power in the CPU. You don’t have to do anything when you are using it. Some users claim that it is a virus or malware which breaks and causes a lot of damage to their Computer.

Some claim it consumes the power of CPUs and GPUs and causes the output of your Computer to decline significantly.

This will happen if users upload malware files from unauthorized websites instead of legitimate acrotray.exe.

You just need to run an antivirus search on your PC to make sure that you have some harmful malware enabled or a legal executable.

When the antivirus check is complete and acrotray.exe shows. Read the below-mentioned instruction to know what to do after you find this executable file malicious.

Is Acrotray.exe Safe, or is it a Virus or Malware?

To confirm if acrotray.exe is a legitimate file or not, you must check the location of the file.

The address of this executable file is C:\Program Files\adobe\acrobat 9.0\acrobat\acrobat.exe.

You will find this file here and not elsewhere.

When Windows Task Manager is opened go to View -> choose Columns and choose “Image Path Name” to add an address column to your Task Manager.

It might be a wise decision to analyze this process further if you consider a suspect directory here.

Microsoft’s Task Explorer is another resource that often lets you spot wrong processes.

Open the program and switch on ‘Check Legends‘ under Options (it does not need to be installed).

Now go to Screen-> Pick columns and add a column named “Verified Signer.

When the “Verified Signer” is reported as “Unable to verify” otherwise search for a second.

In all good Windows operations, there is no verified signature sign for neither positive nor negative signature.

Some important facts about acrotray.exe that you should know are the following:

  • Publisher: Adobe Systems Incorporated
  • Location: C:\Program Files\adobe\acrobat 9.0\acrobat\acrobat.exe.
  • Size: 1.15 Mb 
  • Full Path: C:\Program Files\adobe\acrobat 9.0\acrobat\acrobat.exe

You must confirm the legitimacy of this executable file before you decide to delete or remove it from your computer. To do so, you can find this file in Windows Task Manager. 

Once you find its location, you can compare it to the above-mentioned facts.

The suspicion that you may be diagnosed by a virus should be resolved quickly.

You can install a Full Security Program such as Malwarebytes to completely delete the acrotray.exe virus. Note, not every tool can detect any type of malware, and various solutions should be tried until effective results are achieved.

Furthermore, the virus’s configuration itself will cause acrotray.exe deletion.

In this scenario, Secure Mode with Networking must be allowed.


A protected system that deactivates most processes and just activates the tools and drivers are required. If you have a security program there, you should run an overview of the system.

Can I Remove or Delete Acrotray.exe?

Any protected executable file without a legitimate purpose should not be removed, because this can affect the performance of any programs associated with the file.

Make sure all the applications and systems are up-to-date to prevent potential file manipulation issues.

Program and test driver upgrades are frequent. As long as security improvements are concerned there is little to no chance of such issues. 

Approximately 5 percent of individuals delete this file according to various reports online, and it may be secure, but you can test yourself if it is secure or a virus.

Therefore, you need to download a trustworthy program to encounter this issue. If the file is identified as harmful, acrotray.exe will then be disabled and the related malware will be eliminated.

However, the best solution to these suspicious issues is Reimage.

You may launch a complete system analysis using Reimage and it will help greatly. 

If this is not a trojan or malware, but you need to disable acrotray.exe.

You can uninstall Epson Event Manager from a device by utilizing its uninstaller, located at msiexec /I {AC76BA86-1033-0000-BA7E-000000000004.

That is the most critical aspect of the program’s workstation. If it’s not uninstallable, you may need to uninstall acrotray.exe to completely remove it. 

In the Windows Control Panel, you can use the Add / Remove program option.

Also, You can completely delete this program from your computer if you no longer use Epson Creativity Suite and acrotray.exe.

To do so, select ‘appwiz.cpl’ and click Windows + R  KEY simultaneously.

Find and uninstall or remove Adobe Acrobat 9 Standard. in the list of installed programs.

Common Acrotray.exe Error Messages

Acrotray.exe Error Messages

You may encounter the following error messages regarding acrotray.exe.

  • “acrotray.exe has encountered a problem and needs to close. We are sorry for the inconvenience.”
  • “acrotray.exe is not running.”
  • “Faulting Application Path: acrotray.exe.”
  • “acrotray.exe not found.”
  • “acrotray.exe failed.”
  • “Error starting program: acrotray.exe.”
  • “Cannot find acrotray.exe.”
  • “acrotray.exe Application Error.”
  • “acrotray.exe is not a valid Win32 application.”

These.exe error messages may appear during a program launch, throughout its software execution, during Adobe Acrobat 9 Standard, during Windows initialization or shutdown.

Or even while you are downloading your Windows operating system. Having records of when and where the acrotray.exe mistake happens is crucial in solving problems.

How to Fix Acrotray.exe?

Fix Acrotray.exe

One of the easiest approaches to prevent Adobe Acrobat 9 Standard problems is with a clean and virus free computer.

This ensures the malware scannings are completed, the hard drive is cleaned up by Cleanmgr and SFC / scannow.

You no longer need to uninstall programs, you control all self-start programs with MSConfig, so you can update the Windows automatically.

Do not overlook backup or at least identify restore points regularly.

You may try to recall what you did or the last thing you installed in your system before the issue you are facing turns into a bigger problem.

Using the command “resmon” to classify the issue processes.

You can also attempt to fix the installation, or in the case of Windows 8, you can execute the DISM.exe /Online /Cleanup-image /Restorehealth command in case of critical problems, instead of reinstalling Windows.

This enables the operating system to be fixed without missing any data. You can sometimes consider that the following tools are helpful for analyzing the acrotray.exe mechanism on your computer.

The security task manager shows all active Windows tasks and synchronized hidden processes such as a keyboard and browser tracking.

The probability that it is Spyware, malware or a potential Trojan horse is indicated by a single security risk rating.

This antivirus application detects and removes spyware, adware, trojans, keyloggers, viruses, and trackers from your hard disk.

Download or Reinstall Acrotray.exe:

If you have chosen to uninstall the acrotray.exe, we suggest you not to consider downloading.

This program will contribute to many other Trojans or viruses being set up on your machine by installing the application from the website.

Moreover, because they are hidden as executable files, you can’t recognize such viruses.

Therefore, the software should be reinstalled when you have the choices to download or reinstall.

Adobe Acrobat 9 Standard may be reinstalled with the original application.

Operating System Information:

  • Windows XP
  • Windows ME
  • Windows Vista
  • Windows 2000
  • Windows 7
  • Windows 10
  • Windows 8.1


Lastly, we hoped that now you know how to encounter problems related to acrotray.exe.

However, we would still like to remind you again that you must first verify if the executable is legitimate or a virus before you decide to take any action against it. 

Having said that, we come to the end of our guide  acrotray.exe removing guide.

We are hopeful that we have provided you with all the information and solutions you needed to encounter this problem.

Click Here to Run a free Scan for acrotray.exe Related Errors.

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.